Diagnostic and Repair Services

This service is for Hobbyist grade 3d printers only!

Pricing for industrial grade 3d printers will be different and requires a custom quote. For Diagnostic and Repair Services for industrial 3d printers Please reach out to Support@The3dMakerPlace.com.

The initial $35 Diagnostics charge includes full diagnostics and a detailed repair estimate and must be paid when the 3d printer is dropped off. The Diagnostics fee is NON-REFUNDABLE! Please be sure to clean your printer before bringing it into the shop, if a printer arrives dirty there may be an additional fee for cleaning. If you have disassembled the printer or bring in a printer that is missing parts an additional fee may be applied. Our labor rate is $40/Hour. If parts are required to complete the repair we will contact you for approval and payment before ordering parts. We require payment upfront for part orders.

 Our goal is for there to be no surprise charges on pick up, we want to be upfront and transparent! We will also do our best to keep you updated throughout the process via email or phone if a number is provided.